Our guarantee

If a document checked through our platform scores 0% and Turnitin scores that same document at 20% or more, we refund your subscription.

Turnitin doesn't provide a score below 20%. If a document scores between 1–19%, an asterisk is displayed instead of a percentage, with no highlights provided. This means that if your professor was to look at a report showing an asterisk, there would be no noticeable difference from one with a 0% score. Effectively, any score below 20% can be treated as 0%.

We are extremely confident that our classifier is 100% accurate to that of Turnitin's on low-scoring documents, hence why we are opting to back our claims up with a guarantee.

How it works

1. Receive a 0% score on a document through academi.cx.
2. Submit that same exact document to your school.
3. If your document scores 20% or more on Turnitin, contact us and provide both reports.
4. We check that the Turnitin report is genuine and the file is the one we scored, then refund your most recent payment.

Requirements

• The same file both times, unchanged.
• Our report came back at 0%.
• Claim within 30 days, from the same account that ran the check.
• One refund per subscriber, on the most recent payment.

Questions? Contact support.