Plans & billing
Plans, payments & cancellations
Find your plan, manage renewal, and get help with a payment.
Where do I manage my subscription?
Open Billing in your dashboard to see your plan and the available management options. Review the renewal date and cancellation details shown for your subscription.
I paid but my access has not updated
Allow the checkout confirmation to finish, then refresh your dashboard. Check that you are signed into the same account you used at checkout. If access is still missing, contact support with that account’s email and the payment receipt reference.
How do I cancel or ask about a refund?
Use the subscription management options in Billing to manage renewal. For a payment issue or refund request, contact support with the payment reference and a description of the issue. Eligibility depends on the applicable terms.
Does Pro include API usage?
No. Pro website access and prepaid API balance are billed separately. Add API funds in Dashboard → API to run checks from your own application.
Need more help with this?
Contact support